Shanghai Hongqiao International Airport (SHA) is one of Shanghai’s two international airports and the city’s main hub for domestic travel across China, with regional international routes to destinations such as Tokyo and Seoul. Located about 13 kilometres from central Shanghai, it is built into the Hongqiao transport hub, beside the city’s high-speed railway station and metro network.
upgradeVIP provides professional Shanghai Hongqiao Airport VIP assistance, helping travelers coordinate meet and greet, fast track, private transportation, and concierge support based on their itinerary and service availability.
Click to enquire about VIP airport services at Shanghai Hongqiao International Airport (SHA).
Staff met at VIP parking, passenger relaxes in VIP lounge whilst staff performs check-in, escorted through security via exclusive filter, private vehicle to boarding, hygienic, 48-hour cancellation, easy rescheduling
Airport VIP Assistance
Our professional airport VIP assistance service is designed to simplify your journey through Hongqiao, from arrival to departure.
Depending on the terminal and service booked, assistance can include check-in support, baggage coordination, guidance through security and arrival formalities, and escort to the gate or lounge.
Airport Meet and Greet
A dedicated representative can meet travelers at the agreed location and provide personalized assistance based on the itinerary.
Our airport meet and greet service is designed for travelers who want professional guidance rather than navigating Hongqiao alone, which is particularly helpful for first-time visitors to China. Immigration and customs checks are carried out by Chinese authorities and apply to every traveler, so our assistance focuses on helping you move through the airport with confidence, coordinating baggage and onward connections, and getting you to your transport.
Airport Concierge Service
Our airport concierge services provide personalized travel support for executives, VIP guests, families, and complex itineraries passing through Shanghai.
Concierge support can help coordinate transportation, baggage assistance, airport arrangements, and special travel requirements, subject to local availability.
Hongqiao has two terminals, and they are not next to each other:
The two terminals are on opposite sides of the airfield. Metro Line 10 serves both, so moving between them is a short ride, but it takes more time than many travelers expect, especially with luggage. Terminal 2 is also served by Metro Line 2, and it sits beside Hongqiao Railway Station, which offers high-speed trains to other cities in China.
Airlines can change terminals, so always confirm your terminal on your boarding pass or airline app before travel. Going to the wrong terminal is one of the most common problems at Hongqiao, and our representatives coordinate assistance according to your confirmed terminal.
Shanghai has two international airports, and it is worth checking which one your flight uses before you arrange transportation. Hongqiao (SHA) is close to the city and handles domestic and regional international flights. Pudong International Airport (PVG) is the city’s main international gateway for long-haul flights.
The two airports are roughly 60 kilometres apart. The Airport Link Line, which opened in December 2024, now connects Hongqiao Terminal 2 with Pudong Terminals 1 and 2, but if you are transferring between the airports you should still allow plenty of time. If your booking shows SHA, this page applies to your journey. If it shows PVG, your flight uses Pudong instead, and our team can confirm which airport applies when you book.
Private Airport Transfers
A private transfer can provide a comfortable connection between Hongqiao Airport and your hotel, residence, business location, or another destination in Shanghai.
Our private airport transfer service is designed to provide door-to-door transportation with professional drivers and coordinated pickup arrangements. Private transfers between Hongqiao and Pudong can also be arranged, depending on availability.
Chauffeur Service
Business executives and VIP travelers can also request professional chauffeur transportation for a more private and comfortable journey around Shanghai.
Chauffeur availability depends on the booking requirements, vehicle availability, and travel itinerary.
Airport Porter & Baggage Assistance
For travelers carrying multiple pieces of luggage, professional porter assistance can make the Hongqiao experience easier.
Porter support may be arranged as an additional airport service, subject to local airport regulations and availability.
VIP Lounge Services
If lounge access is available for your particular journey, upgradeVIP can help arrange premium airport lounge services.
Our VIP airport lounge service provides access to comfortable airport environments where available, with facilities that may include seating, refreshments, Wi-Fi, workspace areas, and other amenities.
Business Travelers Executives travelling between Shanghai and cities across China, or on regional routes to Tokyo and Seoul, can use personalized airport assistance and private transportation to travel more efficiently.
VIP and Luxury Travelers Travelers who value privacy, comfort, and personalized service can request a customized airport assistance experience at Hongqiao.
Families Professional assistance can help families manage luggage, terminal navigation, and transportation arrangements with children in tow.
Elderly Travelers Personalized support can make check-in, security, and boarding easier for elderly passengers who prefer assistance throughout their journey.
First-Time Visitors to China Travelers unfamiliar with Chinese airports and signage can benefit from a representative who helps them find the right terminal and reach their onward transport.
upgradeVIP provides airport assistance services across a global network of major airports, helping travelers coordinate arrival, departure, transit, and additional travel services. Browse our full VIP assistant services on airports page for the complete network.
1. Provide Your Travel Details Share your flight details, travel date, terminal, passenger information, and required service.
2. Select Your Assistance Choose the appropriate combination of meet and greet, concierge, porter, transportation, chauffeur, or other available services.
3. Confirm Availability Because airport operations and services can vary, the requested service is confirmed according to the specific itinerary and local availability.
4. Travel With Confidence Once confirmed, your airport assistance and transportation arrangements are coordinated around your journey through Shanghai.
Need professional assistance for your journey through Shanghai Hongqiao International Airport?
Contact upgradeVIP with your flight, date, terminal, passenger details, and required assistance. Our team can confirm the appropriate VIP airport assistance, meet and greet, concierge, transportation, or chauffeur service based on availability.
Shanghai Hongqiao International Airport is commonly identified by the IATA code SHA.
No. Shanghai has two international airports. Hongqiao (SHA) is close to the city and handles domestic and regional international flights, while Pudong (PVG) is the main gateway for long-haul international flights. They are roughly 60 kilometres apart, so always check your booking confirmation to see which airport your flight uses.
Hongqiao has two terminals, Terminal 1 and Terminal 2, on opposite sides of the airfield. International flights are generally handled at Terminal 1, while Terminal 2 handles most domestic flights, though assignments vary by airline and can change. Metro Line 10 serves both terminals, so the ride between them is short, but allow extra time with luggage. Always confirm your terminal on your booking before travel.
Yes. Terminal 2 sits beside Hongqiao Railway Station, which serves high-speed trains to other cities in China, and is also served by Metro Lines 2 and 10. This makes Hongqiao a convenient airport if you plan to continue your journey by train.
The airport is approximately 13 kilometres (8 miles) from central Shanghai. Journey time varies with traffic and time of day, so a pre-arranged private transfer helps you plan your journey with confidence.
Yes. Meet and greet assistance may be available depending on the terminal, airline, and passenger itinerary. Immigration and customs checks are carried out by Chinese authorities and apply to all travelers, and our assistance helps you navigate the airport and coordinate your journey. Availability should be confirmed before booking.
No. Immigration and customs checks are carried out by Chinese authorities and apply to every traveler. Your agent can guide you through the process, help with baggage collection, and get you to your transport, but cannot bypass border control.
Fast track support can be arranged as part of our VIP airport assistance service, subject to terminal operations, airline arrangements, and local availability. Contact UpgradeVIP with your flight details so we can confirm what can be arranged for your terminal.
Yes. UpgradeVIP provides airport concierge service at over 425 international airports across Europe, the Middle East, Asia-Pacific, the Americas, Africa, and Oceania. Services vary slightly by airport depending on local regulations and facilities, but a dedicated personal agent is available at every location.
Yes. Private airport transfer and chauffeur services can be arranged between Hongqiao Airport and Shanghai, including transfers to Pudong International Airport, depending on availability. Explore our private airport transfer service for more information.
Lounge access depends on your ticket type, itinerary, terminal, and local availability. Contact UpgradeVIP with your flight details so we can confirm what can be arranged.
Yes, porter support may be arranged as an additional service, subject to local airport regulations and availability.
We recommend booking as early as possible once your travel dates are confirmed, particularly for peak travel periods, to ensure availability.
