Faq
FREQUENTLY ASKED QUESTIONS
Trusted by 5-star hotels, travel agents, tour operators, and concierge teams. Services operate daily at major international airports. UpgradeVIP offers one global platform - save time and reduce stress from the start. We only offer transparent pricing, no surprises.
Most questions are answered here. For complex itineraries or special requirements, our concierge team can assist; we have a live chat for anything else.
This varies by airport. Meeting instructions are sent after booking once the local protocol is confirmed.
Fast-track is provided where airport and immigration rules allow. If not permitted, you still receive full escort assistance.
We monitor flights in real time and adjust automatically.
Yes. A named VIP agent is assigned and briefed using your flight details.