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Experience VIP service from the moment you start your booking

Live assistance to help you upgrade your journey at every step. Options to contact us by phone, live chat, Whatsapp and email.

Our VIP service uses a tried and tested process to speed up the searching and booking to so that the service is confirmed and carried out to the highest standard expected by our clients. 

Do you want a local experience that's not here?

Working with Fortune 500, FTSE 100, top 50 TMCs and luxury travel companies and concierges, we have operated successfully in a private network since 2009, often in difficult environments and at short notice. Clients ask us for discrete tailored experiences, mainly through recommendation, so you can enjoy one of the best kept secrets in private travel. We only partner with licensed, insured and trusted local operators, so you can enjoy peace of mind.

Everything we do at Upgrade, we believe in 5Ps of VIP service. Passengers, Privilege, Personalisation,
Perfection and our Planet.

We believe in thinking differently. The way we challenge the status quo is by making our services beautifully designed, simple to use and user friendly.

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